As Ms. Robinson said, we made changes to the priority system in January 2012. We made a series of technological updates to the system to improve the processing of files, the placement and the assessment of people who should be placed as priority persons.
We have increased our capacity with several series of automated sessions. For instance, in January 2012, we allowed our employees to directly obtain a notice instead of doing things manually. In June 2012, we also added the option for the system to send the assessment results directly to priority persons. That is another activity that had to be done manually in the past.
In November, we launched a portal enabling the priority persons to update their resumés themselves and to monitor the available jobs. In the next few months, we are planning to add a sort of granularity for mobility codes. In other words, people will be able to better code the types of jobs they would be available and qualified for.
With the automated system, we managed to keep a certain level for standard services. Clearly, a number of services are still provided by people, but the system allows us to be much more effective.