Thank you, Ma'am.
In the case of the standards and the training, as I alluded to, DFO provides the oversight. We also have our own audit program, in addition to what the CGSB does. We go out and audit companies with regard to the broader issues—things like fraud, collusion, and adequate training, and whether arm's-length criteria are being adhered to and so on.
As I mentioned earlier, we do some investigations. If we note a particular deficiency—and sometimes it's not deliberate fraud but just the inability of people to really pay attention to what they're supposed to be doing—then we go back to the company and ask them to do remedial training or follow-up training to allow all the staff to be aware of the deficiencies and to bring things back up to par.