Right. I think this is an important point. It really had not changed very much from the time I was a start-up entrepreneur as well.
Maybe I can put them in two categories. Number one is the duplication that goes along with red tape. This is usually expressed in the way that the sole proprietor or small business entrepreneur gets a whole host of forms from some level of government, spends an afternoon or an evening filling out the forms, and then the very next day another branch of the same government or another level of government asks for basically the same information. This is very frustrating to small business entrepreneurs.
The other thing that was expressed time and again was getting blindsided, to put it in that vernacular. When government comes to them with new regulations, hasn't thought through the small business aspect of those regulations, and there is a quick turnaround where they have to comply with the administrative burden, then that, to them, is not only costly economically but it obviously takes their attention away from the thing they want to do, which is to concentrate on their business and to meet the demands of government.
It makes business less predictable if government comes in and does these things without a lot of notice. That is why one of the things we've done is a forward-looking agenda on future regulatory approaches. It's so important, because it gives business the time to react and also to comment.