Thank you, Mr. Chair.
Thank you, ladies and gentlemen, for being here today.
From time to time, I will have a constituent who has applied for a job within the public service come into my office. They often are very frustrated with the process. I realize that we have to have a formalized, systematic approach to these things not only to maintain fairness, but also because we are getting thousands of applications a year from people applying to work in various departments and ministries. The constituents will often say to me that they find the process very frustrating. They find that the status of their application is not communicated to them. They are not informed that the job has been filled by somebody else, and they are waiting, or they go onto the website and see that the job is still open and yet they have heard nothing.
What process are we using to improve our level of communication with people who are applying for work? They want to work for the Government of Canada. That's wonderful; we need good people. Can you explain how the system works, from the time I go to apply to the time I either get the job or I am informed that I didn't get it? Then, what happens to my file? Does it stay in the system because something else might come up? How is all of that handled?