Thank you, Mr. Chair.
I want to thank our guests for joining us.
Here is what I find surprising. You are saying that you will have the same budget over three years, but you are also saying you want to make sure the staff is very aware of your presence and your services.
If your awareness-raising efforts were to bear fruit—in other words, if public servants became aware of your presence and the number of cases reached a certain maturity—that number would surely increase. I think you yourself actually included that in your risks, given the small size of your organization.
Under such circumstances, what would you do—and I am excluding the accumulated backlog in the processing of complaints—to effectively meet your mandate?