Let me go back to SSC and some fundamentals around SSC. I don't think the model was correct. However, let me give you an example. SSC is like 43 automotive companies. They all have their own manufacturing set up, all in different locations, all with different people and different processes. They all produce their own car. It's a good car. The car does the same thing: it gets people from A to B. Very good. Now you do a merger. In the private sector a merger is challenging. In government it's really challenging.
So you do a merger of 43 automotive companies, and then you say, “We want you to produce one bus that's going to be shared.” Who's going to get the job? What manufacturing centre is going to get it?
We had this conflict. It's been structured into it. I'm not here today to blame anyone in particular in government. The issue that we have around this is systemic, and the solution that's required is systemic.
As for email, why did we do email? What value did we want to derive from email? I was on the initiation process of the email project, and it was unclear.