Yes, but we have examples where a different shared services model worked. In Ontario, for example, they switched emails very easily. They had no major problems. The difference that we've learned, again, from testimony by David Nicholl, is that he spends most of his time thinking about the business of his CIO community. I am not convinced Shared Services does that on a regular basis—understanding what the business of their CIO community is.
Do you find there is some truth to that?