I appreciate it.
Yes, it was a great direction that Mr. Drouin was taking us in. Just sticking with, say, Phoenix and Shared Services, we know where we're at. Without pointing fingers, because we could do that all day with each other, with them now both being in trouble, could you use agile to tackle the troubles that we have right now with Phoenix and Shared Services? Walk us through “agile for dummies”, on how you would do that.
I have 50 other questions, so perhaps you can do that in, like, 30 seconds.