Thank you, Mr. Chair.
I would like to thank all the witnesses.
I won't have any questions for the TBS representatives because I think it goes without saying that the existing collective agreements must be applied.
My initial questions will be for the Privy Council Office.
I will make a comment first, and it will lead to my questions. I'm a new MP. For two years, my great surprise has been seeing how much the Canadians we represent listen to and follow the public broadcast of committees. I always keep in mind the importance of understanding the information I'm given, since I have to represent the average citizen.
If I've understood your presentation, transparency and openness have cost $24.2 million. What I don't understand is that you justify the $34.3 million by saying that this money is used to update the existing information technology infrastructure and to assess the current state of innovation. Those are fine words, but they don't mean much to me. I can't put an image to words like that. It's all fine, but it doesn't reflect anything.
My first question is about the fact that the PCO provides financial and administrative support to commissions of inquiry. You supported the introduction of a computer system that was designed to analyze hundreds of thousands—that's no small amount—of videos, transcripts, electronic documents, paper documents and briefs. The findings are that this is a complex system and that the employees who will have to work on it will have to be properly trained. What support did the PCO give commissions of inquiry to ensure that employees were properly trained?
We are in the communication age, and there is a lot of information to deal with. How do you make sure this system is set up properly?
You told us that you were processing a lot of information. I would like to better understand how you are upgrading. It isn't clear to me. How do you get everyone to understand? Do you use employee training or support for commissions of inquiry, for instance?
That's a lot of jargon, and many people must have difficulty in understanding it. How do you ensure employees are properly trained to implement this system?