Thank you, Mr. Chair, and thank you to the witnesses for being here.
I want to start by saying that I really believe in Shared Services. We are all here to make sure that it is a success, and that in four years we can come back here and say that you have met some hard targets.
I know that in 2011 it may have been too much, and it may have been unrealistic. The goals may have been unrealistic in order to reach the email system.
Mr. Parker, you said that it is more complex than previously thought. I want to touch on the impact of procurement. How does that reflect in the RFP, if we are telling the vendor, “Here is what we think we have, but it is not really what we think we have”? How does that impact the email transformation initiative right now?