The overarching challenge is understanding the whole-of-government approach to getting this steering in the right direction. This is not just the responsibility of PSPC and Treasury Board, although the leadership and accountability definitely lie there. This is a whole-of-government approach, because it isn't just the pay centre in Miramichi. It's the satellite offices. It's the other departments that have HR and pay in place. We have to look pan-governmentally at all the challenges, the systemic challenge, whether it be policy, process, technology, or training. That all has to come together. I think we now have a pan-governmental view on where we need to go and how to get there.
On November 28th, 2017. See this statement in context.