I would have liked to have seen a system design that took the HR component into account. I think the Auditor General is absolutely correct that this makes it complex, but that's the reality we're living in.
People don't enter the data into Phoenix right now; they enter it into an HR system, which then interacts with Phoenix, which then generates pay. It's really important we see that, because if we don't have HR systems that properly connect with the pay system, no matter how great the pay system is, it's going to be clunky on the HR side.