The perspective I would offer is that we have 338 constituency offices across the country that could be used as points of contact to help address the most problematic Phoenix cases. That's the logic the government has taken with immigration and EI. We don't hear the argument that people shouldn't be able to jump the EI cue by going to their MP's office. We say that the role of MPs is to serve constituents, and they need to have access to get answers. I really don't understand why the same logic wouldn't apply to Phoenix.
On November 28th, 2017. See this statement in context.