Thank you for the question.
I think it's important to underline that deputy ministers and heads of HR, chief financial officers, are well aware that emergency salary advances and priority payments must be made available to staff who come forward with hardship issues. No one should be going without money if they need it.
When we hear of these stories as well, we have to ask ourselves where the communication breakdown is among employee, manager, and senior management in terms of providing that relief. Rest assured that if a case comes to our attention and is escalated, we then engage the department directly in order to ensure that the employee is provided with whatever financial assistance is needed as soon as possible.