Absolutely, and as we look at better modelling of our workload in the network, we are taking into account a number of issues related to seasonality, such as tax season and summer student hiring. We had assumed that for collective bargaining we could create a dedicated unit of 65 compensation advisers to deal with residual work; that assumption needed to be revisited once we saw the complexity of what we had. That's been augmented to 200.
Going forward, recognizing that Treasury Board continues to negotiate collective agreements, as we look at the service model in Miramichi and the satellite offices, we will build in a component dedicated to collective agreement revision work.