I'd say it should be quarterly, but in order to do stuff quarterly, you have to make it lighter. I don't need a 400-page report. I want a few pages. Also, I don't need a $3 million RFP. I need something under $100,000, maybe under the NAFTA limit, because that gives us more capability to manage.
It should be a very small, quick procurement with small teams and direct engagement to get feedback so they can come back to you with a really intelligent answer.
For example, “The ombudsman was right. When we looked at our process and how we did it, we have some flexibility here. We didn't think we had flexibility over here, but when we escalated it up, they said that we could bypass policy around that because the policy is not giving us the outcome we want, or we need to change the policy. We need to do something. Over here, is this legal? No, you can't get around that.”
It's this ongoing engagement and feedback. It's not, “Hey, we're going to do a program across government.” That will be a failure for sure, because there are so many variables.