Sure. I'd just say that the most important thing in the evaluation process is that if you're doing an outcome-based bid, you can certainly derive a short list from that, based on evaluation criteria. After that, the most important thing is to implement it, especially in technology projects. Implementation is the validation. It validates everything—architecture, capability of the vendor, finances. The way we do contracts now is that the contract is signed and the validation is after contract award. That's like buying a house and then inviting the inspector in the day after to tell you that your foundation is broken.
If you have a short list of four or five vendors and you have a very small.... If you take a payroll system, for example, take three or four small instances of a payroll system and put them in with three or four different vendors and see what happens, see what the performance is.