That's a fair question. To be honest, one of the things that I wanted to do upon taking on the new role was to meet one-on-one with the employees. I've had the chance to meet approximately 75% of the employees. In everything I'm hearing, there's a genuine excitement about the vision that I've laid out. The vision would be consistent with what I've spoken to today, which is simplification, increased transparency, knowledge deepening and sharing, and the ADR growth.
I think one of the most exciting areas is that knowledge deepening perspective, because oftentimes we're limited by the facts of the complaint, so we're not able to do a much broader research position paper, but here, if we develop knowledge deepening and sharing as a fundamental underpinning of how we deliver on our mandate, I think that removes some of the limitations that the facts before us bring. We can get more to the root of the issues that exist so that we can better understand some of those themes that predominate year after year, and then, when we are asked for a position paper on a study, for example, we'll be able to provide that position paper very quickly.