Parcel is pennies on the dollar. We're seeing a shift in that. It's not enough to say we've captured that. We're capturing a large amount of low-profit business and we're losing a lot of high-profit business. Are we developing a plan, or when will we have a plan to further address this? In two years it could be 50% low-profit parcel and only 30% high-profit door-to-door.
On April 17th, 2018. See this statement in context.