I look at the role of your office, and I see that it's a many-faceted role. You review complaints on the one hand, and on the other hand you have to review the processes for fairness, etc. The complaints are obviously driven by a complainant. That triggers the process. How do you decide which processes to review for fairness and all of that on the non-complaints side of your mandate?
On April 17th, 2018. See this statement in context.