I don't think we can conclude that the tools we have, the approaches we have, are sufficient. We're constantly testing new approaches, seeing what works and what doesn't work.
We've also been in consultation with the employee groups that represent visible minorities, indigenous people, and persons with disabilities, and they have a number of recommendations that they've directed at us in terms of how our systems or processes can be further improved. For example, we listened to some pretty substantial feedback on how accommodation requirements were addressed at the recruitment stage and we were able to see that our processes were actually acting as barriers. Last year we did a “lean” exercise where we reviewed our accommodation approach, and we reduced about half of the steps. As a result, we were able to assess candidates for post-secondary recruitment who declared that they needed an accommodation, at the same time as we assessed other candidates.
There's an example of continuous improvement. We're not claiming that we're perfect.