I think that again it's the complexity of getting your foot in the door with the federal government. It's all the hoops that you have to go through. This is why I'm suggesting the portal. It's an educational process. It's very time-consuming and it's really complex. Dealing with government is voiceless and faceless. You have to be an expert on the computer in order to do all the thousands of clicks you have to make in order to get the proper information to move forward.
On April 26th, 2018. See this statement in context.