No, that's not my assumption at all. I apologize if I gave that impression. What I'm saying is that—and Les can help me with the math a little bit—the number of people affected went down by 11%. We are managing to basically process everything new that's coming in and to chip away at the backlog. The service standard is 80,000 a month, and that is coming in.
Les, can you perhaps give us more details on a sample month? Absolutely, we're getting new cases. We're just keeping within our service standard and chipping away at the backlog at the same time.