Absolutely. I'm very alive to this issue. It's something I've been engaged with personally in conversations with Ms. McDonald, with the union, with the union members who have come to me personally with their issues.
I was presented with binders and binders of complaints by the union. We recognize, first of all, this is absolutely unacceptable. While Canada Post has a policy against harassment and bullying, there's a fundamental culture shift that we all recognize has to happen within this organization to get the change that is required to eliminate this kind of behaviour on the floor, for lack of a better way of putting it.
I've met with employees. I've spoken. I've written to Ms. McDonald on this issue, and I'm very regularly updated on initiatives that are being taken.
I think fundamentally, as much as I said the relationship has improved, it has hiccups and more work needs to be done to improve those relations. Tensions exist. Aside from whatever that relationship is, fundamentally we have zero tolerance in our governments for bullying and harassment and that required culture change needs to be a top priority for both senior management and the new board.