I understand what you're trying to say. I hope that they got their answers because you were very clear.
However, I do have a question that I'd like to ask before I finish my time. It has to do with something that the Auditor General has repeatedly come up with in the past year or so when he comes out with his reports: how our programs and our measures, as government, impact citizens. When we do the evaluations of performance and so on in departments, we often look much more at processes than necessarily the outcomes that they bring to Canadians.
Would you have a comment on that or a way to address that issue? You told us about the whole new evaluation measures that you're putting forth. How would we address this issue? How are we going to measure outcomes for Canadians?