With regard to client satisfaction objectives, you mentioned a rate of 85%.
How did you arrive at that figure? How did the bureau measure client satisfaction to come up with this rate?
On May 17th, 2016. See this statement in context.
On May 17th, 2016. See this statement in context.
Liberal
Ramez Ayoub Liberal Thérèse-De Blainville, QC
With regard to client satisfaction objectives, you mentioned a rate of 85%.
How did you arrive at that figure? How did the bureau measure client satisfaction to come up with this rate?
See context to find out what was said next.