I have another question, which probably either of you can answer.
You talked about hiring contractors or consultants. In your experience, what is the length of time a consultant stays within the public sector? How many consultants are there within the system? How can we ensure that their knowledge is transferred over?
I used to deal with the social welfare system in the province of Ontario and Accenture came in. There was no transference of knowledge, and we were left with them forever. Explain to me how you would do that.