—by moving qualified staff too soon out of a pod that is functioning well.
There is some exchange of skills, but one of the exceptional innovations from the pod is the cross-training that happens with the staff who are brought in. We've seen, over the course of the last year, that staff who were recruited at fairly junior levels are able to double if not triple their competency within about six to eight months. The cross-training and the support of the pod through the mentors and the data analysis is helping to broaden the skill sets.