We do know that the number of outstanding or long-standing pay transactions for departments and agencies not served by the pay centre is considerably lower than that for those that are served by the pay centre. That said, they continue.... Those not served by the pay centre do interface with Phoenix, whether it's direct entry, web-based or however. They do have issues with technology and linkages with their HR systems. Remember, there are still more than 30 HR systems feeding into Phoenix, so maintaining those interfaces and ensuring data integrity remains a challenge.
On December 6th, 2018. See this statement in context.