I think the increase reflects the fact that this is the area, of course, that we work in every day. My management team and I focus a lot of attention and effort on ensuring that people understand our raison d'être, understand the processes, and understand, primarily, the great challenges that people face in coming forward. That goes right down to the hiring practices within our office. We try to identify people who really do understand not only the importance of coming forward, but also the challenges facing people who are trying to come forward.
We've also instituted a learning curriculum in the office. Our goal was to have 20 hours of formal training for every employee, not only in things directly related to our work, but to support the training goals of our employees. We're at a 93% rate as of today.