Thank you, Mr. Chair, and thanks to all of you who are hearing me.
I'm not really interested in success stories; I am interested in what's not happening on the ground and, Ms. Lowther, I think you've laid it out for us. I'm certainly flying at 10,000 feet and we don't always see what's really happening.
Mr. Zimmermann, when you said that 70% don't make it through the probation period, that's seriously an issue. When you say that, I think about the fact that they're not properly welcomed into their environment.
In your experience and in your studies, what steps could we take to ensure that those who are hired right now make it through their probation period and that we reduce that number? I ask that because 70% is too high.
Feel free, Ms. Lowther, to jump in.