The first thing I would like to say is that a lot of good people put a lot of energy into the VHA: the Public Service Commission, Justice, DND and Veterans Affairs. It predated my time there but I heard people talking about it. They're very proud of it and I really think they got it right. It's an act, so it's not prescriptive by nature.
One of the things we learned when we tried to operationalize it was, okay, who is taking the lead...? As of now, I would say that the deputy minister of VAC is taking the lead, but he's doing that because he's a man who takes charge.
What's going to happen in the future?