I want to go back to the departmental plans.
In one of the items, the goal is to ensure that employees get the training that they need to do their jobs, but there's no tangible target set for that. I bring this issue up because someone was talking about Phoenix earlier. For two whole years, the government did not actually enforce or have people do training. When it finally got around to it, it didn't make it mandatory, and then the program was widely panned as a very poor training program.
Considering issues like this, why would we not set an actual target for training instead of “improve over last year”? I'm not saying that you wrote this, but I'm curious about why we would not set targets within the department.