—the considered risks were that, on balance, we should go forward. We did outline that this was not going to be, in all cases, a smooth process.
I'll go back to what the deputy said. Paying people relies on somebody getting a letter of offer, then signing the letter of offer. Then it relies on the HR professional to submit that to the Phoenix system, and then it relies on an individual pay person in the Phoenix system to enter it into the software, so there are lots of different players.
I think that of the 589 people who've indicated they weren't paid in the last pay period, only 210 are in the system, goes to the extent of the issue. It's a number of different steps that have to be taken to get somebody paid, so it's really about getting all of those pieces from end to end, as the deputy said, working efficiently. That's where our biggest challenges are today, getting it all working from end to end.