We heard earlier that there was a backlog of 20,000, and then 20,000 added on. I may have misheard it, but I wrote down in my notes, “We didn't know there was backlog of 20,000.” How could we not have known there was such a huge backlog? I'm sure there's not just one person hiding it in a closet somewhere to surprise us. I mean, that's a huge amount. Surely someone somewhere would have said, “Hey, we have to enter these things.”
On July 28th, 2016. See this statement in context.