Interesting; so indeed the introduction of Phoenix was intended to address these long-standing problems and to overall make a system that was much more responsive and self-serve, which I'm sure we're going to hear a little bit more about in the second hour. That didn't happen. It was off to an incredibly chaotic start. Actually, I wouldn't worry about paying out bonuses to anybody, because these people have to get paid first before anybody else gets bonuses.
So this is not a problem at the moment.
Can you tell us, Minister, about your request to the Auditor General to investigate the root causes of what went wrong here? I think at a future point we do need to have some lessons learned and to ensure that this does not happen again.