Thank you for the question.
Early on I committed to keeping those centres open for as long as we needed to keep them open, the idea being that we're looking at hiring 250 compensation advisers. We need to be able to make sure that we get to what we call a steady state. The definition of that steady state we don't have yet; of course we're looking to past practice to determine what was a steady state, but with a new system, we'd like to think that it will be better than it has been in the past. In order to get there, in order to make sure that as few employees as possible go without pay for work performed if all of the information is entered correctly.... We want to make sure that these individuals we've hired to help our employees, particularly those in Miramichi who are doing a really good job but who need some help from time to time, are kept until we no longer need them.