Thank you.
Minister, we've heard a lot about training having been the major part of the problem. Do you feel that would have prevented the problem, or are there other causes, such as understaffing during the transition, that really led to the overworking of the employees in Miramichi? Was the phase one period from February to late April perhaps too short a timeline in which to determine whether or not people were getting supplemental pay processed? Was there a problem in the process beyond just the understaffing and the training?