Thank you for the positive comments. I think that shows the importance we place on your committee, as we are trying to provide you with as much information as possible to help you do the best job you can.
Before I yield the floor to my colleague, would like to remind you that we currently all have a quality postal service. That is actually what Canadians are saying to us. More than 90% of them say that they are very satisfied. They're very attached to the postal service. However, across the country, Canadians are not all receiving mail in the same way.
I will give you statistics on that: 27% of Canadians have their mail delivered door to door, 26% to a centralized point, such as large apartment buildings, 32% to community mailboxes, 11% to post office boxes and, finally, 4% to rural mailboxes at the end of laneways.
As we are talking about it and as Canadians are telling us that they are very satisfied, we are seeing that, as the saying goes, one size doesn't fit all. We can be satisfied even if we don't all receive mail in the same way.
I will let my colleague talk to you about the issue of different realities.