What we heard was, as you said, they're overwhelmingly satisfied with Canada Post, but they told us that they could see themselves being happy with less than five-day-a-week delivery, that they could accept alternate-day delivery as a viable option, especially when it was held up against price increases. Price sensitivity was really an issue. They would prefer to look at things like delivery every second day and that sort of thing.
I think those are the kinds of options that need to be put on the table and discussed with Canadians. Also, we found as we surveyed that most people were quite happy with community mailboxes. We've heard a lot of talk about the need for door-to-door delivery, but when you look at the numbers, the reality is that most people in Canada are not getting door-to-door delivery. They're getting it through community mailboxes, through post offices, through apartment lobbies, and so on.
When you talk to people, the consensus now is somewhat different from the initial impressions.