In fact, almost 25% of the boxes were moved to the preferred locations of the communities. I think this has been a learning journey, which allowed us to achieve savings. We were really heartened to see the satisfaction level. Regardless of mode of delivery, door-to-door or community mailboxes...and in fact for community mailboxes we're talking 86%, 91%.
On September 21st, 2016. See this statement in context.