I would echo some of the concerns of François around the consultation of Canada Post. They're required legally to consult with us on a number of things, and also contractually. As was stated, it's typically done in a meeting where they simply tell us what will happen, and that's not consultation. At the same time, we're often blindsided by announcements. I believe we were given 11 minutes' notice of the announcement of the five-point plan and the elimination of door-to-door delivery. I thought that was rather inconsiderate. It certainly isn't conducive to good labour relations.
On September 21st, 2016. See this statement in context.