I echo the comments of my colleague, Mr. Couture. They are clearly two different companies. The reason is not complicated. I am not an accountant by training, I am a marketer. So you don't deal with a business and a consumer in the same way. I have no option but to tell you that there are two distinct companies.
As Mr. Couture mentioned, our survey showed us that, in general, people who use Canada Post services a little or a moderate amount are satisfied with them. However, the hesitation, the dissatisfaction, on the part of the customers—especially those with reduced mobility—is about the mailboxes. For most young people, it is not a problem. They are still healthy and they can move around. However, the population is aging and becoming less and less mobile. We are going to have to find a service that corresponds to their reality.
Canada Post also has a significant role to play in this. If it does not provide services for people with reduced mobility, smaller companies will fill that gap. It will then be up to Canada Post to decide whether it starts using subcontractors and letting those services into the market, or whether it chooses another solution.