Thank you, Mr. Chair.
Mr. Sinclair, I really enjoyed your presentation today and the way you answered the questions. One of his expressions—and I heard this from the president of IBM when he spoke in Barrie—was you either innovate or you die. You mentioned something similar to that.
Part of what we're studying with this cross-country tour is potential areas where Canada Post can innovate. We are arguably in the centre of the most innovative place in Canada. Given your experience here, how or where are some of the areas, and what are some of the things that Canada Post can do to innovate and make it itself more competitive going forward?