Thank you, Mr. Chair.
First, I'd like to thank the witnesses for being here. It's quite refreshing to hear about nation-wide concerns.
I'll reassure you right off the bat: all of your concerns are shared by lots of people . At the same time, we have the unique opportunity to sit down, as we are doing today, and see what hasn't been done previously. There has been no consultation, and there has been a radical change toward new ways of doing things. But no one is getting up in the morning to make changes, to improvise.
We spoke about all of this earlier, particularly Mr. Schiller, and I think we all agree.
Mr. Schiller, you are asking for the return of home delivery. Did you know that only 32% of Canadians receive their mail at home?
In your opinion, where should we draw the line to go back and have fair, cross-Canada service? Since the five-point plan was released two years ago, the percentage of citizens receiving their mail at home has dropped a few points. Mr. Schiller, where do you think we should draw the line?