Yes. It seems obvious to me that the system is not sustainable the way it is. It has to change. When you have a high cost of delivery and you can't compete on a sustainable level, something has to change. You have to change something. You either get more sales or you cut your costs, right?
The study showed that the costs for delivering the mail could be a lot lower, and they're not. I believe it's because of politics. It's something on which somebody has to take a stand and say, “Look, we can't keep going this way.”