There is no doubt that discussing things in advance with people and considering possible solutions to existing problems can provide some relief to the population. People resist change, that's normal. However it is always a positive thing to take the time to consult people, to go into the community to discuss problems rather than to simply announce a change, without any possible discussion. Even if in the final analysis people do not accept the change, they are better informed about the process and have a better understanding of why the changes were made.
On October 3rd, 2016. See this statement in context.