What I would hope is similar to what Kristen is saying.
When I came into the post office 31 years ago, I was excited. I felt very fortunate to have a good, stable job with a pension in my future and to be able to raise my children at home here in Cape Breton. I felt that way 31 years ago. I'm not as very proud today of Canada Post as I was then.
As to what I would hope to see in our future, I believe the Canadian Union of Postal Workers is very envisioned, is very clear on the direction in which Canada Post is going and on the direction that we need to take. We understand that mail volumes are going down, but we are also aware that our parcel volumes and the Internet have exploded our business and we need to look at how we can deal with that explosion.