I experienced that many times with the City of Hamilton.
The other issue I have is this. You mentioned seniors and people with disabilities. There's an option where Canada Post has now said that if they can't get to the community mailbox, they might get a once-a-week pickup, or they could try to have their family and friends pick up their mail. To have the pickup delivered to them once a week, they'd need some kind of proof about their disability. There's a cost associated with this.
Do you think it's fair that the resident should have to pick up the cost for the change that Canada Post has implemented? Should the cost go to them, or should Canada Post be paying for this?