Thank you for the question.
One of the things we did, which is something that we will always do to keep our security posture current, is that we worked across the government to make sure that business continuity plans were updated, streamlined, and linked to revised critical functionality. October 22 was a wake-up call in that regard.
At PCO we built our emergency response plans. We rebuilt them, and we reviewed them and the communications protocols. Awareness and training were enhanced. When an alarm went off a couple of weeks ago, the first question I asked myself was, “What is this? Is this a fire, or is this an earthquake, or is this a shooter?”
I wouldn't have thought to do that on October 22, but now as a result of that training, you have a different security protocol. In the event of an earthquake how you behave is different from how you behave in the event of a shooter. It's important to have education and awareness on that.
From a communications perspective, PCO has clarified its information exchange processes with other emergency response providers in making sure we're linked with the public safety operation centre and Treasury Board of Canada Secretariat. Treasury Board Secretariat is the employer of the public service and has an important role in any events like that.
We made physical improvements, but security considerations preclude me from going into the details on those. Some of them are perhaps evident and some less evident.
I think I'll stop at that.